Mission Statement
To provide financial assistance for environmental infrastructure from the sale of municipal revenue bonds through loans to local governments in Ohio and from issuance of industrial revenue bonds for qualified projects in Ohio.
MEASURES OF MISSION PERFORMANCE
- Bond Rating
- Ability to sell bonds
- Number of repeat customers
- Number of customers
MISSION CRITICAL PRODUCTS
- Loans and Loan Services
- Bonds & Notes
GUIDING PRINCIPLES AND VALUES
We value:
- Our employees
- Our customers
- Our colleagues
- Our partners
- Our state's water resources
Our Guiding Principles Are To:
- Promote and provide technical services and education
- Provide timely, quality service
- Practice high ethical and professional standards and responsibilities
- Build employee pride and encourage self improvement; and
- Promote and implement teamwork and partnerships
OWDA CUSTOMER SERVICE STANDARD
- Provide prompt customer service in a courteous and helpful manner